Welcome to Delight Care & Support Services
Delight Care and Support Services (DCSS) is a domiciliary care agency that passionately cares for people in the comfort, dignity, and privacy of their own homes.
We offer a range of personal and practical services to adults (18+) with the aim to retain a greater level of independence and improve their health and quality of life.
Our calls are to be an hour as we feel this offers a quality service where care is not rushed, but we will do half an hour calls if required.
We are Here for you !
If you have any inquiries or feedback, our team is ready to help you. We would love to chat and offer guidance. You can contact us whenever you want!
Experienced and qualified staff
Our clients receive assistance and guidance from our skilled support workers, who help them with personal care and other general household tasks
Guaranteed Outcomes
Our caregivers are trained, experienced, and empathetic, and they will treat you with respect and dignity.
Services on Offer
Personal Care
Maintaining your dignity is of paramount importance to us and our carers will ensure you always feel comfortable whilst attending to your everyday needs, preserving your independence.
Live-in Care
We provide a fully trained carer living with you in your own home. The carer will give you support that enables you to live independently and comfortably every day.
Respite Care
To allow primary carers, family members or friends to take time away from their caring role to relax, go on holiday or take a break for a few hours, without affecting your needs.
Why Families Choose Delight Care
We provide safe, compassionate and person-centred care designed around dignity, independence and wellbeing. Our approach focuses on trust, quality and reliable support.
CIW Registered
We work in line with Care Inspectorate Wales standards to deliver safe, regulated and high-quality care.
Highly Trained Staff
Our carers receive ongoing training and support to provide professional, respectful and compassionate care.
Person-Centred Care
Every care plan is tailored around individual needs, preferences, routines and personal outcomes.
Flexible Support
We offer flexible care packages that can adapt as needs change, ensuring the right support at the right time.
Responsive Service
We work closely with families and professionals to respond promptly and provide dependable continuity of care.
Trusted Communication
Clear communication with service users, families and professionals helps us maintain confidence and reassurance.
How Our Care Works
We make accessing care simple, clear and tailored to individual needs. From your first enquiry to ongoing support, our process is designed to be professional, responsive and person-centred.
Initial Contact
Contact our team to discuss your care needs, preferences and support requirements.
Assessment
We carry out an assessment to understand needs, routines, risks and personal preferences.
Care Plan
A personalised care plan is created to ensure support is tailored and clearly structured.
Carer Matching
We carefully match the service user with suitable carers to provide trusted and consistent care.
Care Begins
Care starts with regular monitoring, communication and reviews to maintain high-quality support.
Providing Care Across South Wales
We currently provide domiciliary care services across Cardiff and the Vale of Glamorgan, with service expansion planned soon in Newport, Caerphilly and Bridgend.
Providing reliable, person-centred domiciliary care across Cardiff.
Delivering flexible home care and support tailored to individual needs.
Planned service expansion to provide high-quality care in Newport.
Expanding soon to support more families with trusted care services.
Future service coverage planned with the same compassionate approach.
What We Support You With
We provide flexible, person-centred domiciliary care services tailored to individual needs, routines and wellbeing.
Personal Care
Support with washing, dressing, grooming and daily personal routines.
Medication Support
Prompting and support with medication in line with care needs and plans.
Companionship
Friendly social interaction and emotional support to reduce loneliness.
Meal Preparation
Help with preparing meals and supporting nutrition and hydration needs.
Domestic Support
Assistance with light household tasks to maintain a safe home environment.
Live-in Care
Ongoing support at home for individuals who need more consistent care.
Overnight Care
Night-time support to provide reassurance, comfort and practical help.
Dementia Care
Compassionate support tailored to memory needs, routines and familiarity.
Shopping Support
Help with shopping and everyday errands to support independent living.
Mobility Support
Practical support with moving safely and maintaining confidence at home.
Appointment Support
Help with attending appointments and maintaining important routines.
Respite Care
Short-term support to give families and regular carers peace of mind.
What Families Say About Our Care
We are proud to provide compassionate, dignified and person-centred support. These messages reflect genuine feedback from families and service users who have experienced our care.
Visit Our Cardiff Office
Our office is based in Cardiff and serves as an accessible contact point for families, professionals and partners who would like to speak with our team.
Office Location
Alexandra Gate Business Centre Ltd, Ffordd Pengam, 2 Alexandra Gate, Cardiff, Wales, CF24 2SA
Speak With Our Team
Contact us to discuss care needs, service availability and support options.